Our Shop

real people - real places - real food

and real time saved for you to relax and enjoy your holiday

Terms and Conditions

About Us

food4myholiday are completely dedicated to your total satisfaction. If you have any suggestions or comments please email us using the link on the store page.
Our Contact details are as follows:
food4myholiday, Tredinnick Farm Shop, Widegates, Looe, PL13 1QL, United Kingdom
Phone: 01503 240992
Email: sales@food4myholiday.com
UK VAT Number 643539722

Making A Purchase

We can accept your order until 2.00pm two days before you require delivery date. Please call us if you wish to place an order later than this.

Making a purchase could not be easier. Just browse our store, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to complete the order. We accept credit and debit card payments although debit cards are preferred!

Payment will be taken at submission of order. When the order is placed at our website, credit card information is taken directly in an encrypted form by our bank's payment service provider, SagePay.

If for any reason beyond our reasonable control we are unable to supply a particular item, we will substitute a smilar itme or make a refund.

Our minimum order is £48.00 (including delivery charge).

Unless otherwise agreed by us in writing, the price for goods shall be that which is set out on the website at the time your order is accepted by us.

The majority of products are free from VAT. VAT is already added for applicable items.

Where goods are priced by weight, these weights are guides and the weight of the item that you receive could vary from the stated weight by up to 10%.

Shipping And Handling

food4myholiday.com uses its own transportation or a network of reputable local and national courier companies who guarantee that your goods will arrive in suitable condition.

Delivery Schedule

We will make every effort to have your goods delivered on the day you have requested between 2pm and 6pm. However, we will not be liable if we fail to do so due to circumstances beyond our control. Delivery is made to the address specified upon the order form. It is up to you to make sure we have the correct delivery address and a contact telephone number.

Where possible, our helpful drivers have permission of entry to your self-catering accommodation within the area outlined on the web-site. They will leave chilled goods in the fridge and will leave dry goods on an appropriate work surface within the kitchen area. If you are in your accommodation they will only enter with your agreement.

We charge *£7.99 (including VAT) for delivery throughout Cornwall. If you require a delivery to be made outside of this area you must contact us to make specific arrangements. [Hampers are of course inclusive of nationwide delivery.]

On receipt of the goods, if they are found to be incomplete, incorrect or damaged, you must notify us within 12 hours of delivery. We shall at our discretion, replace or give credit for any defective goods.

*The National Trust owns approximately 40% of the Cornish Coastline, which includes some of the most beautiful parts. This land is held ‘in trust’ for all by the National Trust. Access to these areas is maintained in the form of footpaths and car parks, £1 on the delivery charge will go towards this work. The National Trust has a large number of tenant farmers who work to produce food on this land and your donation will also go towards maintaining the farming practices in this area, which then provides some of the great produce that you will be enjoying from your Food4myholiday hamper

PLEASE NOTE

Currently we are delivering fresh food orders to addresses in Cornwall ONLY. If your holiday location is not in Cornwall please contact us before ordering. [Hampers are of course available for nationwide delivery.]

Reaching Us

If you need to reach us, please email us using the link on the store page, alternatively, you can call on 01503 240992 (International +44 1503 240992) or write to us at Tredinnick Farm Shop Widegates Looe Cornwall PL13 1QL United Kingdom

Privacy Policy

food4myholiday do not disclose buyers' information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party. Cookies are used on this shopping site to keep track of the contents of your shopping cart, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option. They are also used after you have logged on as part of that process. You can turn off cookies within your browser by going to 'Tools | Internet Options | Privacy' and selecting to block cookies. If you turn off cookies, you will be unable to place orders or benefit from the other features that use cookies.Data collected by this site is used to:
a. Take and fulfill customer orders
b. Administer and enhance the site and service
c. Only disclose information to third-parties for goods delivery purposes

Returns Policy

Your rights to return goods are protected under the EU Distance Selling Directive which can be found at
http://www.hmso.gov.uk/si/si2000/20002334.htm

We reserve the right to change these conditions at any time. However, the terms and conditions that apply are those at the time the contract is entered into.

Remittance Terms

You may cancel or change your current order no later than 72 hours before the day of delivery by calling 01503 240992 between the hours of 9.00 am and 5.00 pm. [Hampers excluded - please call.]